EdrawSoft Reviews

EdrawSoft offers several pricing plans for its software. The Semi-Annual Plan costs US$ 99 and includes a 1-year access to all features, 1GB free cloud storage, and 1-year access on 3 PCs, 3 mobiles, and online. The Perpetual Plan is priced at US$ 198 and includes access to all features, 10GB free cloud storage, and a perpetual license of EdrawMax V13 for PC. There's also a Perpetual Bundle Plan costing US$ 245 that includes perpetual licenses for EdrawMax V13, EdrawMind V11, and EdrawProj V3, along with 30GB free cloud storage. All plans offer a 7-day free trial of Edraw Creative Assets, which auto-renews at US$15.9 per month. The prices mentioned are subject to change and it's recommended to check the official website for the most accurate information.

EdrawSoft is known for its high-end software for building diagrams, charts, plans, and drawings. The popular products and services include EdrawMax, EdrawMind, and EdrawInfo.

EdrawMax is an all-in-one diagramming tool that can create over 210 types of diagrams, including flowcharts, mind maps, org charts, floor plans, UML diagrams, and more. It also offers over 10,000 free templates and is considered an ideal alternative to Visio.

EdrawMind is a collaborative and versatile mind mapping tool that helps capture, organize, and share ideas visually. It is designed to help create fresh, new visuals and develop relevant solutions by integrating bullet points on a project into a mind map.

EdrawInfo is a graphic design and data visualization app that works with a variety of operating systems. It is a beginner-friendly design tool that comes with templates, clipart, customizable details, and more.

These products provide cross-platform support on all operating systems and mobile devices, facilitating seamless collaboration between teams. Safety is a priority for Edraw, with the highest level of 256-bit SSL encryption and adherence to the General Data Protection Regulation (GDPR) standards. EdrawSoft is trusted by over 25 million users and leading brands.

The payment method for edrawsoft.com involves a subscription model. The subscription begins as soon as the initial payment is processed. The customer will be charged monthly, quarterly, or annually as stated at the time of purchase. The subscription will automatically renew on the renewal date until the customer cancels. By purchasing a subscription, the customer authorizes edrawsoft.com to store their payment method(s) and to automatically charge their payment method(s) every month, quarter, or year until they cancel. The then-current rate for the plan, plus applicable taxes (such as VAT or GST if the rate does not include it), will be charged every month, quarter, or year until the customer cancels their subscription. The plan's rate may change at any time. The customer will be notified of any rate change and given the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes, the tax-inclusive price will be adjusted on the next billing date. The customer can cancel their subscription anytime. Once they cancel, their service will continue until the end of their contracted term. Unless they are eligible for a refund under the 30-day policy, the initial payment is non-refundable. The 30-day policy does not apply to auto-renewal charges. Occasionally, the Subscription and Cancellation terms may change. The customer's continuous subscription constitutes an acceptance of, and a promise to comply with, all the terms and conditions in these “Subscription and Cancellation terms” including any updates.

Edrawsoft.com provides a 30 calendar days Money Back Guarantee for its diagramming products including Edraw Max and its series products, EdrawMind, OrgCharting, EdrawInfo, and EdrawProj purchased from Edraw online store. Refunds will be approved within this guarantee under the general refundable circumstances.

General Refundable Circumstances include purchase of Extended Download Service (EDS), Registration Backup Service (RBS), or Download Insurance Service outside of product purchase, without knowing that they can be removed. Purchase of a wrong product but then placed the correct order from Wondershare. Purchase of the same product twice or purchase of two products with similar functions. If you don’t receive the confirmation email within 24 hours of purchase, failed to get it after contacting the Wondershare Support Team, and have not received a timely response (within 24 hours) from the Wondershare Support Team after making contact. Software purchased has terminal technical problems, and no solution has been provided within 30 days. Wondershare will refund the purchase price if you don't want to wait for a future upgrade.

General Non-Refundable Circumstances include failure to read the product description/user manual before purchasing and thus resulting in dissatisfaction with the product's function and/or results. Products fail to meet customers' needs due to a lack of understanding by the customer, of the products' functions and capabilities. Any refund requests regarding a complaint of credit card fraud, or other unauthorized payments. Any refund requests regarding fail to receive license code within two hours of a successful paid order.

To apply for a refund, please email support@edrawsoft.com with the following information: your name; product name and version No. order reference No. the specific reason for the refund. Once the refund request is approved, the issue will be processed, which may take several business days.

As for the shipping policy, Edrawsoft.com's products are provided as trial versions for download directly from their site. Therefore, there is no physical shipping involved.